1. Introduction
NETWORK COIN AI INC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our eSIM platform and services.
2. Information We Collect
2.1 Personal Information
We collect information that you provide directly to us, including:
- Full name, email address, and phone number
- Date of birth and identification documents (for KYC verification)
- Billing address and payment information
- Account credentials and preferences
2.2 eSIM Usage Data
When you use our eSIM services, we may collect:
- Device information and IMEI numbers
- Network usage and data consumption
- Location data (when enabled)
- Connection logs and timestamps
2.3 Automatically Collected Information
- IP address and browser type
- Operating system and device identifiers
- Cookies and similar tracking technologies
- Usage patterns and interaction data
3. How We Use Your Information
We use the collected information for:
- Providing and maintaining our eSIM services
- Processing transactions and managing your account
- Verifying your identity (KYC compliance)
- Sending service notifications and updates
- Improving our services and customer support
- Detecting and preventing fraud or unauthorized access
- Complying with legal obligations and regulations
4. Information Sharing and Disclosure
We may share your information with:
- eSIM Vendors: To provision and activate your eSIM services
- Payment Processors: To process your transactions securely
- Service Providers: Who assist in operating our platform
- Legal Authorities: When required by law or to protect our rights
- Business Transfers: In connection with mergers or acquisitions
5. Data Security
We implement industry-standard security measures to protect your information, including:
- Encryption of sensitive data in transit and at rest
- Regular security audits and vulnerability assessments
- Access controls and authentication protocols
- Secure data centers with physical and digital safeguards
6. Your Privacy Rights
You have the right to:
- Access and review your personal information
- Request corrections to inaccurate data
- Delete your account and associated data
- Object to certain data processing activities
- Export your data in a portable format
- Withdraw consent for marketing communications
7. Cookies and Tracking
We use cookies and similar technologies to enhance your experience. You can control cookie preferences through your browser settings. Essential cookies required for service functionality cannot be disabled.
For more information, please review our Cookie Policy.
8. Data Retention
We retain your information for as long as necessary to provide services and comply with legal obligations. Account data is typically retained for 7 years after account closure, while transaction records are kept for regulatory compliance.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
10. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or through our platform. Continued use of our services after changes constitutes acceptance of the updated policy.
12. Contact Us
For privacy-related questions or concerns, please contact us at: